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hope&plum Baby Carriers

Baby carrier tutorials and advice, and all things hope&plum from orders to rewards.

hope&plum Baby Carriers Help Center/FAQs

Welcome to hope&plum!

What are the differences between your baby carriers?

How do I clean my hope&plum baby carrier?

Where are your baby carriers made?

What about restocks of sold out items?

Can I work with h&p?

How do I schedule a fit check?

Fair Purchase Policy: Limited Quantities for All

How do I inquire about collaborating with your company?

How do I break in my carrier?

Warranty Policy/Repairs

What's the "Almost Perfect" shop?

I'm pregnant. Can I still babywear?

Can I use hope&plum carriers to tandem wear?

Are any of your carriers safe for use in the water?

Where should I go to buy or sell a secondhand hope&plum carrier?

What does "exclusive" or "limited" print mean?

Can you use your carriers newborns under 7 pounds?

Can I wear my baby forward facing in your carriers?

Can I purchase if I'm outside the US?

What is the story behind hope&plum and the brand's values?

Which baby carrier can I use after a cesarean section?

Can I feed my babe while wearing my carrier?

Are hope&plum carriers bulky?

Is it difficult to use a hope&plum baby carrier?

Do you have instructions or tutorials for your carriers?

General Questions

Can I return or exchange a mystery box item?

Is there a limit to how many I can order?

Can I request a specific color or pattern?

Can I use a discount on mystery boxes?

How long will shipping take during a mystery box sale?

Still have questions about mystery boxes?

Mystery Box FAQs

What are the weight limits for a ring sling?

Are ring slings safe & hip healthy?

What fabrics are the ring slings made of, and which one is right for me?

What other ring sling specific mechanics should I consider?

What are the rings made of?

How do I know which ring sling length is right for me?

Ring Sling FAQs

What length stretchy wrap do I choose?

What material are your stretchy wraps made with?

What is the weight limit for a stretchy wrap?

Are stretchy wraps safe & hip healthy?

How do I wash my stretchy wrap?

Can I wear my baby in a back carry in a stretchy wrap?

Stretchy Wrap FAQs

What is the weight limit for the Lark?

When can I wear my baby in a back carry with my Lark?

Proper Fit tips with Your Lark Carrier: Waist Buckle & Straps

What size Lark should I get?

Is the Lark Baby Carrier safe & hip healthy?

What type of fabric is used for Larks?

Does the Lark Baby Carrier have head support?

When should I size up to the Kid Lark?

Lark Baby Carrier FAQs

Is the Lark Kid Carrier safe & hip healthy?

What is the weight limit for the Kid Lark?

Proper fit with your Kid Lark Carrier: Waist Buckle

How do I wash my Kid Lark?

What size Kid Lark should I get?

Proper fit with your Kid Lark: The Straps

What type of fabrics are used for the Kid Lark?

Lark Kid Carrier FAQs

What's the weight range of the Sprout?

Is the Sprout safe & hip healthy for a newborn?

Can I use the Sprout for an older baby?

How do I wash my Sprout?

Sprout, wrap, sling, or meh dai? Which hope&plum carrier is right for my newborn?

What size Sprout should I get?

How do I know if my baby is positioned correctly?

Sprout Newborn Carrier FAQs

What is the weight limit for the meh dai>

Are meh dais safe & hip healthy?

How do I wash my meh dai?

What type of fabric is used for meh dais?

Are the meh dais adjustable?

How do I know which meh dai length is right for me?

When can I wear my baby in a back carry in a meh dai?

Do you have instructions for your meh dai baby carrier?

Meh Dai FAQs

Fanny Pack FAQs

Drool Pads FAQs

Lark Pocket FAQs

Chest Strap FAQs

Flat Bottom Bag FAQs

How do I wash my accessories?

Accessories FAQs

Do you sell gift cards?

Can I return my order for a refund or exchange?

Do you accept discount codes?

Can I cancel my order?

When will my order ship?

Can I change my shipping address?

How can I resolve an issue with a product?

How do I add something to my order or change it before it ships?

How do I get access to upcoming sales and drops?

Have questions about your order?

Ordering, Shipping, Returns, and Exchanges

Are hope&plum carriers hip healthy and safe to wear?

Hip Health & Babywearing Safety FAQs

Mystery boxes are a fun way to try something new: you pick the products, and we pick the color or patterns for you. Because every box is a surprise and priced as a special offer, they come with a few policies that differ from a regular order.

Got questions about our ring slings? We've got answers!

Questions about our stretchy baby wraps? Here are our answers to the questions we get asked the most!

Got questions about our Larks? We've got answers!

Got questions about our Sprout Newborn Carrier? We've got answers!

Got questions about our meh dais? We've got answers!

All the nitty gritty about processing timeframes, shipping, and changes to your orders.

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