General Questions
Welcome to hope&plum!
Hello! We're so glad you found us. We're a woman-owned, small business all about size-inclusivity, quality products, and sustainability. Check out our different carriers and let us know if you have any other questions!. Want to receive our emails abo
What are the differences between your baby carriers?
Ring slings, stretchy wraps, and meh dais? So many great choices, but what do you choose?! We get it. Choosing a baby carrier can be an overwhelming process! Learn more and compare our different carriers on our comparison page.
How do I clean my hope&plum baby carrier?
Life with children can be messy, so we've designed our baby carriers to be easy to clean. Each carrier has very similar wash instructions, but there are occasionaly some minor differences!. For Larks and Sprouts, remove all accessories, undo your buc
Where are your baby carriers made?
hope&plum baby carriers are hand-sewn in Minnesota. Not only does producing locally reduce our impact on the planet, the fair wages we pay also directly support local families. You can read more about our brand ethics and values on our website.
What about restocks of sold out items?
Ever wonder when your favorite carrier might make a comeback? We've got the lowdown on restocks, limited editions, and how you can be the first to know!. What’s the Deal with Restocks?. We restock our various products as soon as they arrive at our wa
Do you have a Rewards Program?
At this time, we have discontinued our Plum Points system as we dream up something new! While we don't currently have a rewards program, we truly appreciate your support and loyalty. Each purchase you make contributes to creating wonderful moments in
How can I update my account?
If you would like to update any information on your account with us, please shoot us an email at [email protected] with your email address on the account, as well as the information you would like us to update!
Can I work with h&p?
Thank you for being interested in working with hope&plum! If we have any open positions, you can find them either on our careers page on our website, posted to our social channels, or in an email letting people know we are looking!. You can read more
How do I schedule a fit check?
One of the amazing benefits of getting a hope&plum baby carrier is our free fit checks! If you own a hope&plum baby carrier, whether purchased new or secondhand, you can schedule a fit check to ensure you have a safe and comfortable fit for you and y
Fair Purchase Policy: Limited Quantities for All
To ensure fairness and allow everyone to enjoy our limited edition baby carriers, we limit purchases to two of the same fabric/style per customer. This policy helps us manage our limited quantities and ensures that more families can experience the jo
How do I inquire about collaborating with your company?
To inquire about collaboration opportunities with our company, you can apply for our collaboration/affiliate program. We have a dedicated process for interested content creators and influencers. Please use the following link to apply: Collaboration/A
How do I break in my carrier?
Much like your favorite pair of jeans, our carriers become even more buttery soft and snuggly with time and use. To speed along the process, you can wash following care instructions and dry most of our carriers on low or no heat with dryer balls. For
General Inquiries and Suggestions
Thank you so much for your thoughts! We are always considering new ideas, updates to designs, and additional accessories that might benefit our customers in the future. Keep an eye out for our product updates and any new releases that may meet your n
Warranty Policy/Repairs
At hope&plum, we’re committed to the quality and craftsmanship of our products. We offer a one-year warranty for all carriers and a 60-day warranty for accessories and non-carrier items. Our warranty covers manufacturing defects, but it does not cove
What's the "Almost Perfect" shop?
Our "Almost Perfect" Collection is made up of our carriers and accessories with small cosmetic quirks, like minor misprints or open-box returns. Each item is fully safe, functional, and offered at a discount. Enjoy great value while supporting sustai
I'm pregnant. Can I still babywear?
A question we get asked a lot here at hope&plum is, “Can I babywear while pregnant?” The short answer is, “Yes!”. If you’re asking this question, you’ve probably been babywearing your older child through their life, and you definitely do not have to
Can I modify my hope&plum carrier?
Our carriers are safety tested as we design them. Therefore, we cannot recommend modifications and cannot offer an opinion on how any modifications will affect the safety and integrity of our carriers. Any modifications void the manufacturer's warran
Can I use hope&plum carriers to tandem wear?
Wearing two children at a time is an upgrade for any babywearer! You can definitely use our carriers to tandem wear. We always recommend following all safety guidelines. In regards to tandem wearing, which means using the carriers in the positions we
Are any of your carriers safe for use in the water?
We have tested our light colored hemp blend slings, and they have done great for easy swimming with your babe! We recommend rinsing your sling with cool water post swim & allowing it to air dry. Please note we cannot guarantee all chemically treated
Where should I go to buy or sell a secondhand hope&plum carrier?
You can find our secondhand shop at https://hopeandplum.treet.co/. There, you can browse for carriers on sale from other customers or sell your own. Sometimes you may even find some surprise goodies directly from our team!. If that doesn't work for y
What does "exclusive" or "limited" print mean?
An exclusive print is a design created specifically by and for hope&plum—you won’t find it anywhere else!. A limited print means that the design is available in limited quantities and won’t be restocked once it sells out. So, when they're gone, they'
Can you use your carriers newborns under 7 pounds?
Our Sprout Newborn Carrier, Meh Dais, Ring Slings, and Wraps are designed for babies starting at 7 pounds. If you're considering babywearing a baby smaller than that, we recommend getting approval from your pediatrician first. Safety is our top prior
Can I wear my baby forward facing in your carriers?
You cannot forward face or "world face" your baby in any hope&plum carriers! While there are many brands and tutorials out there that show carriers that let you face your baby towards the world while wearing, hope&plum is not one of them!. You can re
Can I purchase if I'm outside the US?
Currently, we are not shipping to the EU/UK due to some compliance requirements for those regions. We don't have an exact timeline of when we will resume shipping just yet, but we're on it and will get things back up and running as soon as we can.
What is the story behind hope&plum and the brand's values?
hope&plum was founded in 2018 by two best friends who were new moms themselves looking for their perfect carrier fit! To learn more about hope&plum's origin story and see the timeline of how the company has developed into what it is today, you can re
Which baby carrier can I use after a cesarean section?
Most people experiencing a normal recover from a cesarean section start babywearing again around 2-4 weeks after the procedure. All of our carriers can be used after your C-section, but the main thing to keep in mind with any carrier is scar pressure
Can I feed my babe while wearing my carrier?
Yes! All hope&plum carriers give you the freedom to nurse or bottle feed discreetly wherever and whenever so you can get on with life while nurturing your baby. Our carriers are your perfect feeding companion, no matter how you go about it. At hope&p
Are hope&plum carriers bulky?
Nope! Our carriers are all lightweight and designed to fold down small enough to fit perfectly in your handbag, baby bag, or diaper bag making them very travel friendly! Unlike some other bulky, heavily padded buckle carriers, ours are built to be co
Is it difficult to use a hope&plum baby carrier?
No, but with every babywearing product, there's a learning curve. However, we try to make your babywearing journey as easy as possible! Check out our carrying tips, techniques and tutorials across our many social media platforms. And remember, whethe
Do you have instructions or tutorials for your carriers?
Yes, we do! You can check out our tutorials on our tutorials page here: Video Tutorials. You can also read about tips for a great fit in all of our carriers on our blog. And of course, if you still need more help with your hope&plum carriers, you can