hope&plum Baby Carriers logo
hope&plum Baby Carriers logo

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General Questions

What are the differences between your baby carriers?

Ring slings, stretchy wraps, and meh dais? So many great choices, but what do you choose?! We get it. Choosing a baby carrier can be an overwhelming process! Learn more and compare our different carriers on our comparison page here: https://www.hopea

How do I clean my hope&plum baby carrier?

Absolutely! Life with children can be messy, so we’ve designed our ring slings to be easy to clean. Depending on the extent of the stains, either machine wash, spot treat, or wash your baby carrier. Read more about our care instructions here.

Where are your baby carriers made?

hope&plum baby carriers are hand-sewn in Minnesota. Not only does producing locally reduce our impact on the planet, the fair wages we pay also directly support local families.

The Scoop on Restocks

Ever wonder when your favorite carrier might make a comeback? We've got the lowdown on restocks, limited editions, and how you can be the first to know!. What’s the Deal with Restocks?. We restock our various products as soon as they arrive at our wa

Have questions about your order?

We're happy to help with any questions or concerns when it comes to your order! Feel free to email us at [email protected] with any inquiries!

Do you have a Rewards Program?

At this time, we have discontinued our Plum Points system as we dream up something new! While we don't currently have a rewards program, we truly appreciate your support and loyalty. Each purchase you make contributes to creating wonderful moments in

How can I update my account?

If you would like to update any information on your account with us, please shoot us an email at [email protected] with your email address on the account, as well as the information you would like us to update!

Open Positions with hope&plum

Thank you for being interested in working with hope&plum! Right now we do not have any open positions, but if and when we do, we usually post to our social channels or send an email letting people know we are looking!

How to Schedule a Fit Check

One of the amazing benefits of getting a hope&plum baby carrier is our free fit checks! If you purchase a baby carrier from our website, you can schedule a fit check to ensure you have a safe and comfortable fit for you and your baby. You can schedul

I want to add something to my order!

Whoops, forgot that extra touch for your babywearing adventure? 🙈 No worries! If your order hasn't taken its magical journey to you yet, feel free to sprinkle a little more joy by adding to it! ✨ Just shoot us a quick email at [email protected],

Fair Purchase Policy: Limited Quantities for All

To ensure fairness and allow everyone to enjoy our limited edition baby carriers, we limit purchases to two of the same fabric/style per customer. This policy helps us manage our limited quantities and ensures that more families can experience the jo

How do I inquire about collaborating with your company?

To inquire about collaboration opportunities with our company, you can apply for our collaboration/affiliate program. We have a dedicated process for interested content creators and influencers. Please use the following link to apply: Collaboration/A

How do I break in my carrier?

Much like your favorite pair of jeans, our carriers become even more buttery soft and snuggly with time and use. To speed along the process, you can wash following care instructions and dry most of our carriers on low or no heat with dryer balls. For

General Inquiries and Suggestions

Thank you so much for your thoughts! We are always considering new ideas, updates to designs, and additional accessories that might benefit our customers in the future. Keep an eye out for our product updates and any new releases that may meet your n

Welcome to hope&plum!

Hello! We're so glad you found us. We're a woman-owned, small business all about size-inclusivity, quality products, and sustainability. Check out our different carriers here and let us know if you have any other questions!

Warranty Policy/Repairs

At hope&plum, we’re committed to the quality and craftsmanship of our products. We offer a one-year warranty for all carriers and a 60-day warranty for accessories and non-carrier items. Our warranty covers manufacturing defects, but it does not cove

Can I wear my baby forward facing in your carriers?

No, you can’t! While there are brands out there that make carriers that let you face your baby towards the world while wearing, hope&plum is not one of them! If you find your little one is eager to look at the world when being worn, we recommend a ba

What's the "Almost Perfect" shop?

Our "Almost Perfect" Collection is made up of ring slings, Lark carriers, Meh Dais, and accessories with small cosmetic quirks, like minor misprints or open-box returns. Each item is fully safe, functional, and offered at a discount. Enjoy great valu

I'm pregnant. Can I still babywear?

A question we get asked a lot here at hope&plum is, “Can I babywear while pregnant?” The short answer is, “Yes!”. If you’re asking this question, you’ve probably been babywearing your older child through their life, and you definitely do not have to

Can I modify my hope&plum carrier?

Our carriers are safety tested as we design them. Therefore, we cannot recommend modifications and cannot offer an opinion on how any modifications will affect the safety and integrity of our carriers. Any modifications void the manufacturer's warran

Can I use hope&plum carriers to tandem wear?

Wearing two children at a time is an upgrade for any babywearer! You can definitely use our carriers to tandem wear. We always recommend following all safety guidelines. In regards to tandem wearing, that means using the carriers in the positions we

Are any of your carriers safe for use in the water?

We have tested our light colored hemp blend slings and they have done great for easy swimming with your babe! We recommend rinsing your sling with cool water post swim & allowing it to air dry. Please note we cannot guarantee all chemically treated p

Where should I go to buy or sell a secondhand hope&plum carrier?

You can find our secondhand shop at https://hopeandplum.treet.co/. There, you can browse for carriers on sale from other customers or sell your own. Sometimes you may even find some surprise goodies directly from our team!. If that doesn't work for y

Can you use your carriers newborns under 7 pounds?

Our Meh Dais, Ring Slings, and Wraps are designed for babies starting at 7 pounds. If you're considering babywearing a baby smaller than that, we recommend getting approval from your pediatrician first. Safety is our top priority, so it’s important t

What does "exclusive" or "limited" print mean?

An exclusive print is a design created specifically by and for hope&plum—you won’t find it anywhere else!. A limited print means that the design is available in limited quantities and won’t be restocked once it sells out. So, when they're gone, they'