Can I return my order for a refund or exchange?

Short answer: yes! We want you to love what you wear. If something's not quite right, we'll make it right.

The Basics

• 20 days from fulfillment for a full refund
• 30 days from fulfillment for store credit or exchange
• Carriers must be unworn, unlaundered, and in original packaging with tags attached
• International orders, sale items, Almost Perfect carriers, and digital gift cards are final sale

What to do next

Head to our Returns & Exchanges page for the full policy, an interactive tool to check whether your order is returnable, and all the fine print (handling fees, bundle promos, etc.).

When you're ready, start your return through our Return Portal.

Still have questions?

Email us at [email protected] or schedule a free fit consult with one of our babywearing educators. Sometimes a small adjustment makes all the difference!