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hope&plum Baby Carriers

Have questions about who we are, our product design and production process, or any other company info? Here's where to get them answered.

Who We Are | hope&plum Baby Carriers

All About hope&plum

Can I use a ring sling with a newborn?

Are ring slings toddler-friendly?

Can I use ring slings after cesarean section?

Are ring slings safe?

Can I clean my ring sling?

What fabrics are the ring slings made of?

Are the slings adjustable?

Are ring slings bulky?

Is it difficult to use ring slings?

What are the rings made of?

What does each length measure? How do I know which length is right for me?

Can I feed my babe while wearing a ring sling?

What is the weight requirement for a newborn?

Which ring sling fabric is best for a newborn?

How do you choose between a hemp blend and a linen blend?

Can the rings on the ring sling be removed?

Do you have instructions for your ring slings?

Can I wear my baby forward facing in a ring sling?

Can I wear my baby on my back in a ring sling?

When should I carry my baby on the front vs. the hip in a ring sling?

Which shoulder should I wear the rings on?

Ring Sling FAQs

What length stretchy wrap do I choose!?

What material are your stretchy wraps made with?

What is the weight limit for a stretchy wrap?

Can I use a stretchy wrap with a newborn?

Are stretchy wraps toddler-friendly?

Can I use stretchy wraps after a cesarean section?

Are stretchy wraps safe?

Can I clean my stretchy wrap?

What type of fabric is used for stretchy wraps?

Are the stretchy wraps adjustable?

Are stretchy wraps bulky?

Is it difficult to use stretchy wraps?

Can I feed my babe while wearing a stretchy wrap?

Can I wear my baby forward facing in a stretchy wrap?

Can I wear my baby in a back carry in a stretchy wrap?

Stretchy Wrap FAQs

What is the weight limit for the Lark?

Can I wear my baby forward facing in the Lark?

When can I wear my baby in a back carry with my Lark?

Proper Fit with Your Lark Carrier: Waistband Buckle

Are all of the Lark Carriers the same?

How do I wash my Lark?

What size Lark should I get?

Trouble with your waistband?

What should I do if my carrier’s waistband starts to loosen during use?

Are Larks safe?

How should I wear the Lark straps?

Do you sell a sun hood for the Lark Carrier?

Can I use the Lark after a caesarean section?

What type of fabric is used for Larks?

Are Larks bulky?

Can I feed my babe while wearing the Lark?

What are the differences in Lark carrier pricing?

Can I wear the Lark in a back carry without the chest strap?

Does the Lark Baby Carrier have head support?

When should I size up to the Kid Lark?

Lark Carrier FAQs

Can I use a meh dai with a newborn?

Are meh dais toddler-friendly?

Can I use meh dais after a cesarean section?

Are meh dais safe?

Can I clean my meh dai?

What type of fabric is used for meh dais?

Are the meh dais adjustable?

Are meh dais bulky?

Is it difficult to use meh dais?

What is the ring made of?

Can I feed my babe while wearing a meh dai?

What is the weight requirement for a newborn?/What is the weight limit for a meh dai?

Can the ring on the waistband be removed?

Can I wear my baby forward facing in a meh dai?

When can I wear my baby in a back carry in a meh dai?

Do you have instructions for your meh dai baby carrier?

Meh Dai FAQs

What makes the Sprout newborn-specific?

What's the weight range of the Sprout?

Is the Sprout safe to use from birth?

Can I still use the Sprout if my baby is under 7 pounds?

Can I use the Sprout for an older baby?

Sprout Newborn Carrier Basic Details

How is the Sprout different from the Lark Baby Carrier?

Which hope&plum carrier is right for my newborn?

How does the Sprout compare to other brands?

How the Sprout Compares to Other Carriers

Will the Sprout work for my body type?

How do I know which length Sprout to choose?

Sprout Size & Fit

Should a newborn's legs be worn in or out?

How do I know if my baby is positioned correctly?

How long can a newborn stay in a carrier?

Why doesn't the Sprout have a panel extender to support my newborn's head and neck?

Newborn Safety & Positioning

Is the Sprout stretchy or woven?

Does the Sprout have padding or batting?

What carry positions does the Sprout offer?

How do I adjust the height of my Sprout?

Is the Sprout breathable for summer babies?

Is the Sprout easy to pack on the go?

Sprout Features & How to Use Them

How do I wash my Sprout?

Sprout Care & Maintenance

Sprout Newborn Carrier FAQs

Do you sell gift cards?

Can I return my order for a refund or exchange?

Do you accept discount codes?

Can I cancel my order?

When will my order ship?

What can I expect during peak periods such as sales, launches, or restocks?

Can I change my shipping address?

Help! I'm missing something in my order!

How can I resolve an issue with a product?

How do I add something to my order?

What if I missed a sale?

How do I get early access to upcoming sales and drops?

Have questions about your order?

Ordering, Shipping, Returns, and Exchanges

Welcome to hope&plum!

What are the differences between your baby carriers?

How do I clean my hope&plum baby carrier?

Where are your baby carriers made?

What about restocks of sold out items?

Do you have a Rewards Program?

How can I update my account?

Can I work with h&p?

How do I schedule a fit check?

Fair Purchase Policy: Limited Quantities for All

How do I inquire about collaborating with your company?

How do I break in my carrier?

General Inquiries and Suggestions

Warranty Policy/Repairs

Can I wear my baby forward facing in your carriers?

What's the "Almost Perfect" shop?

I'm pregnant. Can I still babywear?

Can I modify my hope&plum carrier?

Can I use hope&plum carriers to tandem wear?

Are any of your carriers safe for use in the water?

Where should I go to buy or sell a secondhand hope&plum carrier?

What does "exclusive" or "limited" print mean?

Can you use your carriers newborns under 7 pounds?

General Questions

Our Fabrics

What length fanny pack should I get?

Accessories FAQs

Can I purchase if I'm outside the US?